FAQs

Why did you name your range of Australian native mixers "Violet & Gold"?

Violet & Gold stands for the native violet - a lovely ground cover with pale flowers with purple markings - and the golden wattle, the floral emblem of Australia, a native tree with clusters of perfumed golden pompoms when in bloom.  

Are any of your mixers vegan/dairy free/nut free/gluten free?

Our entire range of handcrafted small batches mixers is vegan, dairy-free, nut-free and gluten free.

All our products are made in the same kitchen, so whilst we do sanitise before and between batches to minimise cross contamination, we do not recommend purchasing if you have an allergy.
 

How should I store my mixers?

Our mixers do not contain preservatives. They are best stored in a dark dry cool place - a pantry (if not too hot in summer) or a fridge work well. 
Once opened, store your V&G's mixers in the refrigerator and consume within 6 weeks. 

 

Can I change my order once it has been placed?

Please email us at info @ violetandgold.com.au within 24 hours of your order if there is a mistake. If your order has no been shipped yet, we will do our best to change your order.

When will I receive my handcrafted mixers?

Orders are usually dispatched within 1 to 2 business days - usually on the day if you order before 3pm on a weekday.

Due to COVID19, we have seen some cases of substantial delays. To ensure you receive your mixers by your deadline, we suggest you order a week in advance.

    If you have an urgent order, please contact us at info @ violetandgold.com.au to check availability of products.
     

    What currency is your shop in?

    All prices in our shop are in Australian Dollar AUD.

     

    Do you ship overseas?

    Yes, we do ship overseas to most countries delivered by Sendle, our B-certified carbon-neutral courier. We apply the rates of our courier. Read our shipping policy here.

     

    What about stockists?

    If you would like to stock our handcrafted small batches mixers, please email us at info @ violetandgold.com.au or complete the form here.